PRIVACY POLICYThis Privacy Policy (hereinafter referred to as the Policy) sets out the terms and conditions under which RedPad Games AG (hereinafter referred to as the Company) processes personal information that the Company collects about Users when Users use our products and services hosted on our https website:
http://dustlandbeta.redpad.games/ , and when you attend interactive events organized by or in connection with the Company (collectively, the "Services").
Before you start Using the Site, including using the Service, please read the Policy carefully. By using any functions, services and features of the Site, including simply browsing the pages of the Site, you declare that you have read, understood and agreed to be bound by the terms of the Policy, including all special terms and conditions mentioned therein, without any exceptions or reservations.
This Policy is part of the RedPad Games User Agreement. We ask you to carefully read this Policy and accept it by putting ☑ next to the column "I have read and accept the terms of the Privacy Policy" or an equivalent on the Site.
The Company respects the privacy of Users, as well as the provisions of applicable laws on the protection of privacy, including the Law "On Personal Data and Its Protection" and the General Data Protection
Regulation (GDPR) for the European Union. This Policy is governed by the legislation of Switzerland and for citizens of the European Union - by the General Data Protection Regulation (GDPR), in relation to citizens of any other states - by applicable law.
Any appeal "you", "your", "by you", etc. shall be interpreted as a reference to the Site User, the subject of this Policy and the Agreement.
TERMS AND DEFINITIONS"Personal data" - any information that relates to an identified or identifiable natural person. An identifiable person is a person who can be identified directly or indirectly, in particular by reference to identifiers such as name, identification number, location data, network identifier, or one or more factors specific to physical, physiological, genetic, the mental, economic, cultural or social identity of this individual.
"Personal account" - a User's account that he/she creates to use the functionality and products and services available on the site.
"Processing of Personal Data" - any action (operation) or a set of actions (operations) performed with the use of automation tools or without the use of such tools with Personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of Personal data.
"Confidentiality of personal data" is a mandatory requirement for the Company or other person who has access to Personal Data to prevent their dissemination without the consent of the subject of Personal Data or other legal basis.
"Cookie" is a small text file placed by the Site on your computer or device when you, for example, visit certain sections of the Site and / or when you use certain functions of the Site, the Service, the storage and processing rules of which are governed by the Cookie Policy.
"GDPR" - General Data Protection Regulation 2016/679 of the European Parliament and of the European Council of April 27, 2016 on the protection of natural persons with regard to the processing of their Personal
Data and on the free movement of such data, repealing Directive 95/46 /EC with amended amendments, changes and additions in it, applied periodically and included in the national legislation of the participating countries.
"User" - an individual who performed the Use of the Site and/or uses any services of the Site, its functions and/or capabilities, has accepted the terms of the Agreement and uses the Site in accordance with the terms of the Agreement and its annexes.
"Site" is a set of information, web forms, software and hardware means and intellectual property objects (including a computer program, database, Site Content), access to which is provided from the User's devices through special software for viewing the web-pages (browser) by domain name:
http://dustlandbeta.redpad.games/ , with/without the use of the abbreviation "www"), including all
subdomains, the exclusive rights and/or the right to use which belongs to the Company.
1.Who is the data controller and who can I contact if I have any questions?
If you have any questions, including the identification of the person responsible for data processing, please send your question to our e-mail address:
support@redpad.games .
2.What sources and types of data do we use?
We process Personal Data that we receive from you as part of an emerging contractual relationship.
3. What types of Personal Data do we collect and why?
In this Section, we describe step by step what data we collect.
a.Technical data
When using the Site, the Company automatically collects Personal Data of Site Visitors. This data includes, for example, technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, login information, browser type and version, time zone settings, browser plug-in types and versions, operating system and platform, information about your visits to websites, etc. For the processing of such data, see the Cookie Policy.
b.Authorization data
To Use the Site in terms of the possibility of using the Service, you need to enter your Personal Account, for which you need to enter Authorization Data: email address and password. We process Authorization Data in order to provide the ability to identify you in order to enable the use of your Personal Account.
So, after entering the Authorization data, your Personal Account becomes available to you.
c.Data specified in the Personal Account
By using the available functionality of the Personal Account, you can change at your discretion:
Your surname;
Your name;
Your patronymic name;
Your contact phone number;
Your email address.
If you change the specified data, then you grant us the right to process the specified information in a modified form. In exceptional cases, the Company may collect other types of personal data. If it becomes necessary to process additional types of Personal Data, the Company undertakes to inform the relevant subject of personal data about such processing and ensure that there is a legal basis for such processing (for example, the consent of the User).
If you object to the use and processing of your Personal Data for any of the purposes set out above, please contact us. Your decision to provide your Personal Data to the Company is voluntary, however, if you do not provide any information, the Company may not be able to take any action in terms of fulfilling its obligations, ensuring the normal functioning of the Site (for example, creating a Personal Account or use of the Service).
4. Depending on your country of residence, we may rely on different legal bases when processing your information.
The legal bases for processing your personal information depend on the type of information we collect and the context in which we collect it, as well as your country of residence specified when you set up your account or, if you are not logged into your account, your location. , determined by your IP address and/or country of registration of your device.
If you reside in the European Economic Area or in a jurisdiction where similar legal requirements may apply, such as Brazil, Switzerland and the United Kingdom, we use a number of legal bases to process information about you. We process information about you if we have your consent, if we have a legal right to do so, if the processing is necessary to perform a contract with you and/or if we have a legal obligation to process your information. For example, we tend to be guided by:
- the consent to receive marketing communications or to view third-party personalized advertising on the Services that you give when you allow cookies to be stored on your device (through our cookie consent manager);
- our legal rights to process your information in order to provide you with customer support services, for targeted marketing of our Services, for fraud prevention and for security purposes;
- the contractual need to process information when you create an account on the Company's website and authorize us to provide you with our Services.
5. In order to provide you with access to the Site, we provide your Personal Data:
To third-party support services and partners that ensure the proper functioning of our services:
- To analyze data and improve the Site, we use services such as GoogleAnalytics, crash services that get access to your actions that led to one or another of the analyzed consequences. For example, in the event of an unexpected error on the Site, we send a report on the latest actions to prevent a similar error from occurring in the future;
- In order to be able to send you push notifications, we use ancillary services that access your data and send
you notifications with your permission.
6. We use your information to operate our Services, improve your gaming experience, provide you
with customer support, serve and measure the effectiveness of advertising, and personalize our
communications with you. We use your personal information, alone or in combination with other information, for the following purposes:
6.1. Running our business, improving and personalizing your game, including the following:
improve, develop and manage our games and other Products;
conducting research and analysis to develop and demonstrate our technologies, as well as to better
understand our players;
playback of recordings for you and other players in spectator mode;
help you find friends or share information about a game or other Company Product with them;
simplification of information exchange in social networks;
management of targeted and contextual advertising;
measure the effectiveness and distribution of advertising, including understanding who is accessing
our Products and how they interact with our other Services;
assessing the performance of our Services and Products;
detecting security incidents, providing protection against malicious, fraudulent or illegal activities,
as well as holding accountable those responsible for such activities;
creating and maintaining the accounts you register;
providing gaming products that are interesting for you;
development and improvement of loyalty programs;
providing the ability to play on multiple devices, if applicable;
identifying, diagnosing and eliminating errors or shortcomings in work;
providing software updates;
authentication and activation of games, as well as saving game process data, including progress;
assistance in holding tournaments and competitions;
performing audits, transactions and other compliance activities;
taking into account your preferences and dynamic content delivery;
ensuring the safe and fair operation of the Services, resolving disputes, investigating and eliminating
fraud and illegal behavior, complying with the law and complying with our agreements and rules;
other purposes for which you give your consent, for which you are notified or disclosed when you
provide personal information.
We retain the information we collect for as long as necessary to provide our Services, and we may retain such information even longer if required by legal, operational or other legitimate reasons.
We may also anonymize, or aggregate the information we collect, or collect it in a manner that does not directly identify you. We may use and share such information as necessary to operate our business and as permitted by applicable law.
7. Information we provide to third parties
We interact with third-party partners who help us implement and improve our Site and Service, so from time to time we are faced with the need to share data about our Users with them. The following are the main types of third parties to whom we disclose information:
- Counterparties interacting with the Company as part of the implementation of the Use of the Service;
- Counterparties of the Company that carry out current operational activities, such as analytics and
administration; please note that such data is transmitted in a depersonalized form;
- Public authorities, in particular executive authorities, if the aforementioned purposes exist: in accordance
with the provisions of the law or on demand, for the legal protection of their legal interests in accordance
with applicable law.
Service providers and partners only acquire access to data from us for the above purposes and for our written instructions in accordance with applicable data protection regulations.
8. Where do we store your information?
We store your data on servers located on the territory of the Republic of Kazakhstan, and if you are a citizen of one of the member states of the European Economic Area, then on the territory of the European Economic Area.
However, some features and requirements of the service delivery process involve the transfer of your information to external service providers outside of these territories. Where such service providers operate in a country that does not offer an adequate level of protection within the meaning of Regulation (EU) 2016/679, such as the United States, we use standard contractual clauses, rely on the position of the European Commission in relation to certain countries, if applicable, and we undertake to obtain your prior consent for the transfer of data to other countries.
9. How long is your Personal Data stored?
We process and store your Personal Data for as long as it is necessary to fulfill our contractual obligations and obligations arising from the law. In this regard, it should be noted that our relationship is presumed to be an ongoing commitment over several years.
If Personal Data is no longer necessary for the fulfillment of our contractual obligations, as a general rule, it is subject to deletion unless further processing (within a limited period of time) is required for specific purposes. In particular, the Company may retain special information after the fulfillment of its contractual obligations, if it is necessary to comply with regulatory requirements, resolve disputes, prevent fraudulent activity or abuse, and also to ensure compliance with the provisions of this Policy. The personal data of Users who do not have an Account are stored for 12 months to analyze the behavioral activity of Users in an impersonalform.
The storage period may be extended for tax compliance purposes.
We will stop processing your Personal Data if you object to such processing or if you have withdrawn your previously given consent to processing.
10. What data protection rights do you have?
We offer you reasonable choices regarding how we collect and use your information. For example, if you no longer wish to receive marketing emails from RedPad Games, you can click on the unsubscribe link in the footer of any marketing email we send you.
Your Right to Deletion. You may deactivate your account on the Site or delete the personal information associated with your account by contacting us at the Contacts listed in the Contact Information section of the Site. In this case, you will lose access to games or other Company Products associated with this account.
Please note that the Company may retain information necessary to resolve disputes, enforce our user agreements and protect our legal rights, as well as comply with technical and legal requirements and restrictions related to security, fair business and the operation of our Products. Otherwise, we will retain your personal information for as long as is reasonably necessary to provide you with, create and improve our Products, and to comply with legal requirements.
Your right to access. You can access your personal information that we hold. You have the right to obtain confirmation from the Operator as to whether Personal Data concerning You are being processed and, if necessary, access to Personal Data and the following information: the purposes of processing; categories of relevant Personal Data; recipients or categories of recipients to whom Personal Data has been or will be disclosed, in particular recipients from third countries or international organisations; if possible, the envisaged period for which the Personal Data will be stored or, if this is not possible, the criteria used to determine such period; the existence of the right to demand from the Operator the correction or deletion of Personal Data or restriction of the processing of Personal Data in relation to the data subject or to object to such processing; the right to file a complaint with a supervisory authority; the existence of an automated decision-making process, including profiling, referred to in Articles 22(1) and (4) of the Regulation, and, at least in these cases, meaningful information about the underlying algorithm and the meaning and intended
consequences of such processing for the data subject.
If Personal Data is transferred to a third country or international organization, you have the right to be informed about the safeguards in place associated with such transfer.
Your right to be corrected. You can submit a request to have your personal information corrected if it is inaccurate or incomplete. In some cases, we provide self-management tools that will allow you to update some of your personal information.
Your right to object to or object to certain processing methods. You may object to the disclosure, transfer or sale of your personal information to third parties, if applicable, or object to any processing of your data where such requests are permitted by law.
11. Protection of your Personal Data
The Company takes precautions - including legal, organizational, administrative, technical and physical - to ensure the protection of your Personal data in accordance with Article 25 of the Law "On Personal Data", as well as with the GDPR’s norms, in order to ensure the protection of the User's personal data from unlawful or accidental access to them, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
We take the privacy and security of your Personal Information very seriously. We have implemented
technical and organizational security measures aimed at ensuring that the protection of data from accidental or illegal destruction, loss, alteration, unauthorized disclosure, unauthorized access and any other illegal or unauthorized forms of processing is an integral part of the entire process of processing Personal Data in accordance with applicable law.
We do not disclose this information to third parties, except with your consent and in accordance with the provisions of this Policy, or if we are confident in the need for such disclosure (if there is a legitimate purpose: for example, in the event of a threat against you or others) in accordance with applicable law.
Measures to ensure the security of Personal data during their processing, applied by the Company, are planned and implemented in order to ensure compliance with the requirements of the legislation in the field of Personal data and the regulatory legal acts adopted in accordance with it.
12. Cookie files To the extent not regulated in this Policy, the rules for storing and processing cookies are governed by the Cookie Policy.
13. Can this Policy be changed?
In case of any change to this Policy, we will notify you and provide an opportunity to clarify whether you agree with the new terms of the Policy before continuing to Use the Site or Use the Service.
13. Contact information
If something in the text of this Policy remains unclear to you, we will be happy to clarify its provisions. For questions related to the processing of your data, you can contact by mail support@redpad.games .